diff --git a/api/src/support/dto/create-support-message.dto.ts b/api/src/support/dto/create-support-message.dto.ts
new file mode 100644
index 0000000..c1dbbba
--- /dev/null
+++ b/api/src/support/dto/create-support-message.dto.ts
@@ -0,0 +1,49 @@
+import {
+  IsEmail,
+  IsEnum,
+  IsNotEmpty,
+  IsOptional,
+  IsString,
+} from 'class-validator'
+
+export enum SupportCategory {
+  GENERAL = 'general',
+  TECHNICAL = 'technical',
+  BILLING_AND_PAYMENTS = 'billing-and-payments',
+  ACCOUNT_DELETION = 'account-deletion',
+  OTHER = 'other',
+}
+
+export class CreateSupportMessageDto {
+  @IsOptional()
+  @IsString()
+  user?: string
+
+  @IsNotEmpty()
+  @IsString()
+  name: string
+
+  @IsNotEmpty()
+  @IsEmail()
+  email: string
+
+  @IsOptional()
+  @IsString()
+  phone?: string
+
+  @IsNotEmpty()
+  @IsEnum(SupportCategory)
+  category: SupportCategory
+
+  @IsNotEmpty()
+  @IsString()
+  message: string
+
+  @IsOptional()
+  @IsString()
+  ip?: string
+
+  @IsOptional()
+  @IsString()
+  userAgent?: string
+}
diff --git a/api/src/support/schemas/support-message.schema.ts b/api/src/support/schemas/support-message.schema.ts
new file mode 100644
index 0000000..a702f58
--- /dev/null
+++ b/api/src/support/schemas/support-message.schema.ts
@@ -0,0 +1,37 @@
+import { Prop, Schema, SchemaFactory } from '@nestjs/mongoose'
+import { Document, Types } from 'mongoose'
+import { User } from 'src/users/schemas/user.schema'
+
+export type SupportMessageDocument = SupportMessage & Document
+
+@Schema({ timestamps: true })
+export class SupportMessage {
+  @Prop({ type: Types.ObjectId, ref: User.name })
+  user: User
+
+  @Prop()
+  name: string
+
+  @Prop()
+  email: string
+
+  @Prop()
+  phone: string
+
+  @Prop()
+  category: string
+
+  @Prop()
+  message: string
+
+  @Prop()
+  ip: string
+
+  @Prop()
+  userAgent: string
+
+  @Prop({ default: 'RECEIVED' })
+  type: string
+}
+
+export const SupportMessageSchema = SchemaFactory.createForClass(SupportMessage)